FAQs

How can I contact Buyer Spree?

You can email us at buyerspree101@gmail.com where our customer service team will be happy to help you with whatever you need!

Where do you ship from?

We ship from USA/China.

Can I change or cancel my order?

As we aim to process orders as fast as possible, you must request any
changes/cancellations within 2 hours of ordering. All requests after
this time will be denied. Your order can be returned for a full refund
after it is received.

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX, Apple Pay, Diners Club, Discover, Meta Pay, Google Pay) and Shop Pay.

When will my order be processed?

All orders are handled and shipped out from our warehouse. Please allow
extra time for your order to be processed during holidays and sale
seasons. We process orders between Monday and Friday. Orders will be
processed within 3-5 business days from the order date and shipped the
next day after the processing day. Please note that we don't ship on
weekends.

How long will it take to receive my order?

Due to high demand, orders may take between 2-3 weeks to arrive.

What if I don't receive my order?

If you don't receive your order within 15 days after shipping, you are eligible for a full refund.

Will I be charged with customs and taxes?

The prices displayed on our site are tax-free in US Dollars, which means
you may be liable to pay for duties and taxes once you receive your
order. Import taxes, duties and related customs fees may be charged once
your order arrives to its final destination, which are determined by
your local customs office. Payment of these charges and taxes are your
responsibility and will not be covered by us. We are not responsible for
delays caused by the customs department in your country. For further
details of charges, please contact your local customs office.

How do I return an item?

Please contact us at buyerspree101@gmail.com

What if the item is defective or damaged?

Please contact us if you have received merchandise that is incorrect, missing,
and/or defective. Please include your order number, photographs of the
item and all related references upon receiving your package. We will
do our very best to resolve your case as soon as possible.

When will I receive my refund?

All refunds will be credited to your original form of payment. If you paid
by credit or debit card, refunds will be sent to the card-issuing bank
within 7-10 business days of receipt of the returned item or
cancellation request. Please contact the card-issuing bank with
questions about when the credit will be posted to your account. If you
haven't received a credit for your return yet, here's what to do:
Contact the bank/credit card company. It may take some time before the
refund is posted to your account.